Governorates
The product has not been opened, so please keep the invoice for a 24-hour return in case of a product defect.
Please sort the product within 24 hours and inform us if a defect is found.
Cairo and Giza
Product inspection is available before payment and collection in the presence of a representative.
The customer has the right to request a replacement or refund within 14 days from the date of receipt of the product, provided that the product is not defective, provided that it is in the same condition as when the product was purchased and that the invoice is available.