سياسة الخصوصية

Privacy Policy — [https://vevian-eg.com/]

We at [Vevian] are committed to protecting the privacy of your personal data. This policy explains how we collect, use, and maintain your information.

1. Information We Collect
• Personal Information: Name, phone number, email, shipping address, billing address.
• Payment Information: All payments are securely processed through our payment provider Paymob. We do not store card data on our servers.
• Technical Information: IP address, device and browser type, pages you visit, website interaction data.
• Other Data: Your messages with customer service, product reviews, and purchasing preferences.

2. Why Do We Collect This Information?
• To fulfill, process, and ship orders.
• To communicate with you regarding orders or support.
• To improve your shopping experience on the website.
• To send you offers and updates—if you consent.
• To comply with legal or accounting requirements.

3. Sharing Data with Third Parties

We may share your data with:
• Paymob for secure payment processing.
• Shipping companies to deliver your orders.
• Website hosting or analytics providers.

4. Data Storage and Security

We only retain your data for the period necessary to fulfill the stated purposes or as required by law.
We use SSL and security measures to protect your data from unauthorized access.

5. Your Rights

You can:
• Request a copy of or modification of your data.
• Request deletion of your data at any time, unless there is a legal obligation to retain it.
• Object to certain processing.

6. Contact Us

To inquire about our privacy policy or exercise your rights:
📧Contact Number: [01555108015]
📍 Branch Addresses:
34 Makram Ebeid – Nasr City
Mall of Arabia – Gate 1 – Mall of Arabia
3 Sayed Abdel Wahed Street, parallel to Boutros Ghali, Heliopolis, Roxy